Terms & Conditions

1. General

Welcome to the Terms and Conditions of MRF Management, a division of FPH Estimating & Consulting Services Ltd. Group. Please read these terms carefully, as they outline your rights and obligations when engaging with our services. By accessing our services or making a purchase, you agree to be bound by these terms.

These Terms apply when you engage our services through our website, email communication, or other direct correspondence. Please ensure you have read and understood these Terms before proceeding with any transactions.

We reserve the right to amend these Terms from time to time. However, the Terms in effect at the time of your engagement will apply to that particular transaction. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated Terms.

2. Prices and Charges

All prices provided in quotations include applicable taxes but may exclude additional charges such as tarriff fees or other relevant costs. Such fees will be clearly outlined before completing a transaction. MRF Management will provide a minimum of 30-days for any additional charges that may be applicable to the clients contract/order.

Promotional offers, discounts, or special conditions will be available only during specified periods and under the conditions stated at the time of the offer. Offers cannot be combined unless otherwise stated.

3. Contracts and Payment

Contracts will be issued by our client services team under our parent company, FPH Estimating & Consulting Services Ltd. (O/A: MRF Management). Payment methods for outstanding balances include: cheque, e-transfer, wire-bank transfers. We do NOT accept cash as a form of payment. A 25% initial contract initiation fee will be due within 15-days of signing a contract with MRF Management.

Invoices issued by FPH Estimating & Consulting Services Ltd. (O/A MRF Management) must be paid within 30-days of receipt or additional late-fees and interest will be applicable. 30 days past-due; 10% daily interest / 60 days past-due; 20% daily interest / 90 days past-due; 30% daily interest / 120 days past-due; account closure, cancelation of contract and discontinuation of future work. Possible handover to the required collections agencies.

Payment details can be found on the bottom of the invoice issued.

We reserve the right to reject orders for operational, legal, or commercial reasons.

4. Deliverables

Delivery times and options will be specified during the contract process. While we strive to meet these project deadlines, we do not accept any liability should the project(s) your company has contracted MRF Management to manage falls out of the project schedule timeframe. Our team aligns all our focus on ensuring the project deadlines are met, but due to potential unforeseen circumstances, or financial circumstances brought on by other parties, MRF Management will not hold any liability for these delays. We reserve the right to exclude ourselves from any legal proceedings that pertain to project delays, project issues, or developer/GC issues. Should MRF Management be spoken to in ill manner from any parties held within our contract, we reserve the right to immediately cancel our contract and issue the final invoice for the balance of the contract owing to the applicable parties.

5. Site Visits & Completion

MRF Management will not conduct any site visits during the contract period for Project Management contracts. Our services are strictly remote and do not involve any of our team members to visit any project sites. All project communications must flow via our team and the teams on the opposite end. This communication is to be made via e-mail, phone, or Teams/Zooms calls.

6. Working Conditions

MRF Management prides ourselves on our work/life balance for all staff. Our offices are open Monday-Thursday from 9:00am EST and close at 5:00pm EST. We are closed Friday, Saturday and Sunday.

As most of our team works remotely from around the world, we have a standard company response protocol of 1-business day response times for all communications. This is applicable to all contracts issued by MRF Management.

Any misconduct to our team, vulgar language, threats, misgendering, LGBTQIA+ negative commentary, or any of this nature will not be tolerated at MRF Management. This will result in immediate cancellation of the contract and the issuance of the final amount outstanding for the contract to be billed for accordingly. We take this very seriously at MRF Management.

WSIB is up-to-date and issued upon request.

6. Liability

MRF Management strives to ensure all information provided is accurate and current. However, we are not liable for errors, omissions, or outdated information.

In the event of unforeseen circumstances beyond our control (e.g., natural disasters, government actions, pandemics), we are not responsible for damages or delays resulting from such events.

7. Complaints and Dispute Resolution

For any complaints or issues regarding our services, please contact us at hello@mrfmanagement.com. We will work with you to resolve matters promptly and professionally.

8. Severance

If any clause of these Terms is deemed unenforceable, it will not affect the validity or enforceability of the remaining clauses.

9. Company Information

MRF MANAGEMENT, A Division of FPH Estimating & Consulting Services Ltd.

3120 Rutherford Rd, Suite 269

Concord, ON, L4K0B2 (Canada)

hello@mrfmanagement.com

Terms & Conditions Effective: 20-March-2025

Last Updated: 20-March-2025